Refund policy

**Return and Refund Policy - A Wright Creation**

Thank you for choosing A Wright Creation for your shopping needs. We strive to provide you with high-quality products and excellent customer service. Should you have any concerns regarding your purchase, please review our return and refund policy below:

**Returns:**
- We accept returns within 30 days of the purchase date.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase (receipt or order number) is required for all returns.
- Certain items, such as personalized or custom-made products, are not eligible for return unless they are defective or damaged upon arrival.

**Refunds:**
- Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

**Exchanges:**
- We only offer exchanges for items that are defective or damaged upon receipt. If you need to exchange an item for the same one, please contact us at wrightcreation1@gmail.com to arrange the exchange.

**Shipping:**
- To return your product, please contact us at wrightcreation1@gmail.com for return instructions.
- You are responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable.
- If you are returning an item over $50, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

**Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact us immediately upon receipt. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

**Cancellations:**
- If you wish to cancel your order, please contact us as soon as possible. Orders can only be cancelled before they are shipped.

**Contact Us:**
- If you have any questions or concerns about our return and refund policy, please reach out to us at awrightcreation1@gmail.com. We are here to assist you.

Please note that our return and refund policy may be subject to change without prior notice. We encourage you to review this policy each time you make a purchase from A Wright Creation.